Learning Program Manager
Apply Job ID 4bf39879-251f-43bd-be2a-c33a2663622d Date posted 08/30/2024A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
We're looking for a Learning Program Manager to join a cross-functional group of operators and specialists who are responsible for executing on people initiatives that support Palantir's talented employees, work, and values. Our mandate is broad, and you'll work on projects that span People Experience operational responsibilities as well as internal events, new hire onboarding, and logistics support.
Working alongside other Learning Program Managers, you will be responsible for supporting projects and programs across People Experience, Events, and Learning. As the operational backbone on key people experience initiatives, you will learn, execute, and improve processes to streamline workflows and scale your team’s reach. You’ll track and stabilise projects, remove roadblocks, and anticipate business stakeholders’ needs in order to enable company-wide programming. You are a person who loves fixing problems, creating structure, and embraces the best idea - even when it is not your own. The Learning Program Manager role and its surrounding organisation aren't rigidly defined, so it's important that you can navigate an unstructured environment with savvy and pick up new skills along the way.
Core Responsibilities
- Own operational workflows across the People Experience team, spanning new hire onboarding, learning programs, and internal events.
- Coordinate logistics for new hire onboarding including calendaring, communicating with new hires, and light facilitation, across all of our global offices.
- Book travel arrangements (domestic and international).
- Help plan, support, and execute internal events and external gatherings.
- Work directly with external stakeholders, as well as internal teams (e.g. Finance, Diversity Equity & Inclusion, Recruiting, Legal, Information Security, etc.) to coordinate the full life cycle for event logistics, contracts, and payments.
- Research and onboard new resources to scale team’s reach.
What We Value
- Strong organisation and problem-solving skills. You should be able to anticipate challenges and complications, multitask in a rapidly-changing environment, and use good judgement in making appropriate tradeoffs when executing on competing priorities.
- A creative approach to project management centred around lightweight frameworks that enable rapid iteration and low-overhead methods of keeping our partnering teams informed.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and stakeholders and build positive working relationships
- Strong attention to detail, including maintaining accurate records and diligently tracking key project metrics and reporting.
- Experience with project and event management software; proficiency with Jira and Splash is a plus.
What We Require
- 2+ years experience in an operational role, preferably in a fast-paced or dynamic environment
- Ability and willingness to be onsite (London, UK) 4-5 days per week
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.